Patient Care Coordinator

Darien, CT
Full Time
Harbor Point at Darien
Mid Level

Patient Care Coordinator

Harbor Point Dental Group – Darien, CT
Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)

About Us

Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.

Position Overview

We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.

Key Responsibilities

  • Greet and assist patients with concierge-level service upon arrival
  • Manage appointment scheduling, confirmations, and follow-ups
  • Coordinate treatment plans and discuss financial options with patients
  • Verify insurance benefits and assist with claims processing
  • Ensure accurate patient records and maintain HIPAA compliance
  • Handle patient inquiries with professionalism and efficiency
  • Collaborate with the clinical team to enhance patient experience
  • Provide administrative support and assist with front office operations

Qualifications

  • 1-2 years of experience in dental administration (Preffered)
  • Background in luxury or high-end service environments is a plus
  • Strong knowledge of dental insurance verification and patient coordination
  • Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
  • Exceptional communication and customer service skills
  • Highly organized with the ability to multitask in a fast-paced setting
  • Professional, polished demeanor with a patient-first mindset

Compensation & Benefits

  • Salary Range: $25 - $30 per hour (based on experience)
  • Comprehensive Benefits Package:
    • Medical, Dental, Vision, and Wellness programs
    • Life and Retirement benefits
    • Employee discounts and growth opportunities

Why Join Us?

At Harbor Point Dental Group – Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.

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